Schadenfreude

Happy CNY! For you at least.

Wednesday, January 28, 2009, 9:42 PM

Hello All. This came a little late but happy CNY. It ushers in the year of the ox. And if you look hard enough, many people are using this year to start the corny spelling of "NIU" year. Yeah. The zoo included.

On the 1st day of cny i had to work cuz i forgot when was CNY. So yes. I HAD TO WORK. In where? Ticket booth la. With a newbie no less. But nevermind. I trained him early in the morning and in the end he was ok. I think its bad for me to train people because i'm quite impatient and can be short tempered. If you don't do it right the 2nd time i will flair up. Thus training these 2 people was a headache for me. I had to constantly check my temper and make myself calm before i could proceed to anything because the tendency to shout and scream: "ARE YOU STUPID?!?!?" or "YOU STILL DON'T KNOW ASSHOLE?!?!?!" came into my thoughts one too many times. I don't mean to be bad or anything, but this one guy got on my nerves so bad i had a headache at the end of the day trying to train him. I'll call him X.

Ok, so X is older than me and has been in the zoo for a lot longer than me. So when i trained him i had to CONSTANTLY correct him, check over to make sure he was ok, and had to keep checking to see if what he did was right. Fucking shit. I had the worst headache at the end of it all. After i taught X all of it, he STILL CAN MAKE THE SAME MISTAKE FOR 7-10 TIMES OVER. NOT ONLY DID I HAVE TO KEEP REMINDING HIM IN A POLITE VOICE, I HAD TO KEEP CORRECTING HIS GODDAMN MISTAKES. OMG, my temper was so bad i could have killed anyone with my words. I had to keep calming myself down but at one point i almost shouted at him when he made the same mistake AGAIN. I don't care if you're old or my senior. Get it right.

Not only that. When he was alone in the tbth and AFTER i taught him everything again, he could still make a huge mistake my logging on to the wrong system.... MY GOD. Another thing is that he likes to hit the machine like it offended him or what. i told him MANY MANY times over and fucking over again, don't hit it so hard. He said the old machine is not very sensitive and the mouse was better. Oh Yes. And X also said that the machine was gonna end up like the old machine. WELL FUCK YEAH IT WILL END UP LIKE THAT DUMB-ASS MACHINE WITH THE WAY YOU'RE TREATING IT. I felt so sorry for the machine... "TACK-TACK" was how X hits the buttons. Like a punching bag. WHAT THE FUCKING HELL.

Today again. After i told him AGAIN, countless times to wait for a senior to come by and sign off BEFORE X can give a refund, he apparently "forgot". WTF. serious shit la. I cannot ta-han. I want to punch his stupid grin off his fucking face. But i gotta chill. I can understand if the first 1 or 2 times you don't get it right but this is COUNTLESS of times. COUNTLESS. I feel mad just typing out this story. FUCK YOU. DON'T WORK BETTER. OH GAWD. If i have to train X again, i dun care, i'm gonna shout. I've raised my voice a few times with X but never to the full decibel. The first person I trained was this foreigner and let me tell you. she got the basics fast. When i was training her, she got one mistake and i SCREAMED at her. And guess what? She got better. She is now good at it and i never needed to shout at her again. Thank god for that. If this person doesn't shape up i don't care who the hell he is. He's gonna get an earful from me.

Another thing is when people are slow, I HATE SLOWNESS. So when transacting money, ok, can la, be a little slow because you're careful. BUT if you're slow ALL the time. That's when i draw the line. Like for example, The line is already damn long and yur taking yur time to ask questions???? Can hurry up or not? Also, when i ask you to CONFIRM what they want. ASK THEM. Like one time...

Customer (C): I'd like 6 carousel tix
X: Ok, that would be $24
Me: Wait, for how many children? (Because accompanying adults go on free)
C: Oh i have 3 child and 3 adults to accompany the child.
Me: Blah blah... (abt accompanying adults go on free)
C: oh. Ok thank you.
X: So how many child?
Me: 3 child.
X: For what ride?
Me: Carousel (getting pissed off.)
X: Ok. (Starts to click 3 horse carriage)
X: That will be $18 please.
Me: Looks questioningly at the screen.
C: starts to take out money
Me: (Already trying to simmer down) Are you sure its carousel?
X: (still confident) Yeah 3 carousel... Oh wait. Yeah. (clicks the correct button) 3 carousel is $12.

MY GOODNESS. Can get headache one right??? Fuck. 1 person took about 5 mins when i usually take like 2 or less.

I bet people out there are like, "But he's new" "He doesn't know much" or"Give him time."

FUCK YOU. You so smart, work with that asshole.

One more thing to end off this long post... COUNTLESS. I TOLD X COUNTLESS OF TIMES. IF YOU GET IT WRONG SO MANY TIMES, ITS EITHER YOU ARE A MORON OR AN ASSHOLE.